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Contact Us

Our help center tutorials show you how to use the software. They're the fastest way to see how the software works.

Our frequently asked questions cover topics like purchasing, refunds and sharing.

Login to contact us. It verifies that you sent the request so that we can process it securely. If you're unable to login or you haven't created your account, you can email us at

All support is done through email; we do not provide phone support.

Disclaimer: Not legal advice

If you have a legal question about your case, schedule, plan, etc., consult a qualified legal professional. The Custody X Change website and software are not intended or offered as legal advice, nor does the use thereof guarantee any particular outcome.

Please do not contact us with legal questions; we are unable to answer them.

Help center

Calendars:

Calendars overview

Make a schedule with a template

Make a schedule manually

Holiday & occasion schedules

Editing your schedules

Using multiple calendars

Sharing, syncing and printing

Calculations:

Calculations overview

3 factors impacting your time

Parenting plans:

Parenting plan overview

Selecting provisions

Editing your plan

Using multiple plans

Child info:

Child info overview

Adding and deleting forms

Adding and deleting fields

Activities:

Activities overview

Activities settings

Sharing and syncing

Messages:

Messages overview

Label, filter and search

Expenses:

Expenses overview

Disagree with an entry

Categorize and filter

Journal:

Journal overview

Label, filter and search

Actual time:

Actual time overview

Understanding your report

Account settings:

Account settings overview

Notifications and reminders

Linking accounts

Installing the app

Offline mode

LGBTQ parents

Legal professionals:

Legal professional overview

Managing clients

Professional groups

Family Law Software linking

Misc:

Frequently asked questions

Contact us

Join the 60,000+ other parents who have used our co-parenting tools

Organize your evidence

Track your expenses, journal what happens, and record actual time. Print organized, professional documents.

Co-parent civilly

Our parent-to-parent messaging system, which detects hostile language, lets you collaborate without the drama.

Get an accurate child support order

Child support is based on parenting time or overnights in most jurisdictions. Calculate time instead of estimating.

Succeed by negotiating

Explore options together with visual calendars and detailed parenting plans. Present alternatives and reach agreement.

Never forget an exchange or activity

Get push notifications and email reminders, sync with other calendar apps and share with the other parent.

Save up to $50,000 by avoiding court

Write your parenting agreement without lawyers. Our templates walk you through each step.

Make My Schedule & Plan